• Keep packing slips and any and all shipping information. In virtually every case, you’ll need an order number to process a return or exchange online.
• If you’re the gift giver, indicate when you order an item that it is, in fact, a gift. The recipient will still receive an order number. Your giftee will, fortunately or unfortunately, find out how much money you spent on them if they opt for a gift card in returnl.
• Do not open or tear any of the original packaging unless you are absolutely certain you want to keep the item. Many online retailers have strict rules about the condition of the items that are being returned.
• Inquire about shipping and handling costs. In many instances, it may be cheaper for you to simply return or exchange the item at the store itself. After all, it takes just as much time to go to the Post Office as it takes to go to a retailer.
• Read the policies. Follow the links below to get a better idea of what you have to do meet all of the requirements for your return.
• Become an expert re-gifter. There are many rules of engagement in this area, so make certain you know them before attempting such an ambitious prospect.

Here is some store-specific information (and links that take you directly to websites’ return policy information) that might help your gift recipients (or you) hold on to that jolly holiday spirit a little longer.

Amazon.com seems very concerned about letting you know that your return will never be divulged to the gift giver. This is a great policy and alleviates any need for the gift recipient to rifle through the gift giver’s personal effects to find the right documentation.

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