BarnesandNoble.com’s return policy is strict and precise. While they do not provide a specific holiday gift return policy, they do have a standard 30 day return policy for gifts in their original packaging or condition. You may return your items by mail or receive in-store credit if you make the trip in person.

“Our return policy around the holidays is a little lax,” said Justin Barber, a representative of BestBuy.com. They offer a particularly flexible holiday return policy stating, “Qualifying products (those purchased after Nov. 1, 2007 and before Dec. 24, 2007) may be returned through January 31, 2008.” Nice.

Buy.com has one of the most comprehensive and stringent return policies in this group. Their requirements for returning merchandise is a somewhat complex 8-step process that requires no small amount of effort for the person trying to make a return.

CircuitCity.com encourages gift recipients to return items at the closest Circuit City in order to exchange the item or receive a gift card. Otherwise, any returned item will credit the purchaser’s credit card. This is a great way to drive traffic into the store because it’s virtually impossible to leave “the City” without at least one or two items you hadn’t planned on.

LLBbean.com offers a unique program called L.L.Bean QuickExchange. The exchanger just calls customer service and are told: “We’ll place an order for your new item right away. We’ll need to charge you the purchase price, but we’ll waive the shipping and handling charge for the new item. Once we receive your return, we’ll credit you for the cost of the original item.”

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